Your Privacy Matters

Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, email address, phone number)
• Health and medical information necessary for treatment
• Insurance and billing information
• Information provided through contact forms or assessments
• Communications you send to us

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our treatment services
• Process admissions and verify insurance coverage
• Communicate with you about your care and our services
• Respond to your requests, questions, and comments
• Comply with legal obligations and protect our rights
• Send you information about resources and support services

HIPAA Compliance

As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA) and maintain strict confidentiality of all protected health information (PHI). Our Notice of Privacy Practices provides detailed information about how we handle your medical information.

42 CFR Part 2 Protection

Substance use disorder treatment records receive additional federal protection under 42 CFR Part 2. This regulation generally prohibits us from disclosing information about your treatment without your written consent, except in limited circumstances such as medical emergencies or as required by law.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit written consent
• With healthcare providers involved in your treatment
• With insurance companies for billing purposes (with authorization)
• As required by law or court order
• In medical emergencies to protect your health or safety
• With service providers who assist our operations under strict confidentiality agreements

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure electronic health record systems
• Staff training on privacy and security practices
• Access controls limiting who can view your information
• Regular security assessments and audits
• Physical security measures for our facilities

Your Rights

You have the right to:

• Access your personal and medical records
• Request corrections to your information
• Request restrictions on how we use or share your information
• Receive confidential communications
• Obtain a list of disclosures we have made
• Receive a copy of this privacy policy
• File a complaint if you believe your privacy rights have been violated

Cookies and Website Analytics

Our website uses cookies and similar technologies to improve your browsing experience. These may include:

• Essential cookies: Required for website functionality
• Analytics cookies: Help us understand how visitors use our site
• Preference cookies: Remember your settings and choices

You can control cookie settings through your browser preferences.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.