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Accessibility Statement

Accessible Recovery for All

At New Horizons Recovery Center, we are committed to ensuring that our treatment programs and facilities are accessible to everyone. Recovery should be available to all who seek it.

Our Commitment

New Horizons Recovery Center is committed to providing equal access to our addiction treatment services for all individuals, including those with disabilities. We strive to comply with all applicable federal and state accessibility requirements, including the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act.

We continuously work to improve the accessibility of our facilities, website, and services. If you encounter any accessibility barriers or have suggestions for improvement, please let us know.

Accessibility Features

How We Ensure Accessibility

Visual Accessibility

Our website and materials are designed with visual accessibility in mind.

  • High contrast color schemes
  • Scalable text and responsive design
  • Alt text for all images
  • Screen reader compatible
  • Large print materials available upon request

Hearing Accessibility

We ensure our services are accessible to those who are deaf or hard of hearing.

  • Video content with closed captions
  • Sign language interpretation available
  • Written communication options
  • TTY/TDD phone services
  • Visual alerts and notifications

Physical Accessibility

Our facilities are designed to accommodate individuals with mobility challenges.

  • Wheelchair accessible entrances
  • Accessible restrooms
  • Elevator access to all floors
  • Accessible parking spaces
  • Adaptive equipment available

Digital Accessibility

Our digital platforms follow WCAG 2.1 AA guidelines.

  • Keyboard navigation support
  • Focus indicators for interactive elements
  • Consistent and predictable navigation
  • Form labels and error messages
  • Compatible with assistive technologies
Additional Support

Accommodations We Provide

We offer various accommodations to ensure everyone can participate fully in our treatment programs.

Flexible appointment scheduling
Extended time for assessments and paperwork
Quiet spaces for those with sensory sensitivities
Service animals welcome
Transportation assistance
Language interpretation services
Simplified communication materials
One-on-one orientation sessions

Request Accommodations

If you need accommodations to participate in our treatment programs or have questions about accessibility, please contact us. We are happy to work with you to meet your needs.

Report an Issue

If you encounter any accessibility barriers on our website or at our facilities, please let us know so we can address them promptly.

Contact Us

Recovery is for everyone. Let us help you on your journey.

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